2026 Finalist · Accessibility Award

Emirates

Emirates has been named a Finalist for the Accessibility Award at the 2026 Travelling for Business Awards, recognised for autism-certified service and travel rehearsals that…

2026 Shortlist — Accessibility Award

Emirates

Emirates has been named a Finalist for the Accessibility Award at the 2026 Travelling for Business Awards, recognised for autism-certified service and travel rehearsals that open the skies to new flyers.

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Award Category

Accessibility Award

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About this entry

Why Emirates was shortlisted.

Emirates is a Finalist for the Accessibility Award at the 2026 Travelling for Business Awards, and its programme includes one of the most humane innovations modern aviation has produced: the travel rehearsal. The airline's expanding global scheme lets autistic travellers and their families walk the entire journey — check-in, security, boarding, the cabin itself — before the real day, converting the unknown into the familiar; the initiative has already taken hundreds of autistic families into the skies with new confidence, and its worldwide expansion turns a Dubai pilot into a network standard. Few accessibility initiatives anywhere in travel are copied as eagerly by rivals.

The rehearsals sit within a genuinely systemic commitment. Emirates became the world's first Autism Certified Airline, training tens of thousands of cabin crew and ground staff in autism and sensory awareness, introducing sensory guides for its aircraft and airport journey, and equipping its Dubai hub accordingly. Alongside, the airline has empowered customers with accessibility requirements through a suite of new services and enhancements — clearer booking journeys for assistance, better mobility-equipment handling, and cabin products that consider the full range of disabled travellers rather than a single archetype. Wheelchair handling, onboard equipment and accessible entertainment options round out the physical provision across the fleet.

The scale is what makes the commitment consequential. Emirates carries tens of millions of passengers through one of the planet's busiest international hubs; standards set here propagate across alliances, suppliers and rival boardrooms. For UK business travellers — and the colleagues and families who travel with them — the practical effect is a global network where non-visible disability is planned for rather than improvised around, trip after trip, from Heathrow check-in to Dubai connection. The programme's design is notably family-centred — siblings and parents rehearse together, because confidence is a household project — and the airline shares its methodology with airports and partners, multiplying the model beyond its own network entirely.

The nomination recognises leadership where aviation long offered platitudes: certification, training and rehearsal infrastructure that measurably widens who can fly for work. Winners will be announced at the 2026 Travelling for Business Awards, and Emirates has already rehearsed every version of the evening.

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